It is very important to keep your printing machines in good condition. Implementing a preventative maintenance plan reduces the risk of parts in your printers wearing out pre-maturely and guarantees that your printers are working at peak performance when you need them most. Preventative Maintenance Agreement - 12 months We supply the following services: · Two scheduled "on-site" Preventative maintenance services · Unlimited fault calls · Parts incur additional costs · 3 month warranty on parts supplied · Response time within 8 working hours A pre-contract service is required to ensure that the printer is at optimal operating efficiency for the contract period with any necessary parts replaced or recorded as exclusion to the contract with a service charge applicable if the part is to be replaced. Our technicians will not replace any parts without first demonstrating the need and first obtaining your approval.