The Boomerang TCR service division is your one stop printer repair and servicing
solution! Wouldn't it seem smarter for the same people who supply your cartridges,
to service and repair your printing machines? Here are some of the advantages
of using our service division for all your problems.
We service any brand or type of printer, fax or
photocopier
Response time within 8 working hours
All repair and parts come with a 3 month Warranty
If the problem is caused by a Boomerang TCR toner
cartridge, then your service is free of charge!
There are many types of services that the Boomerang TCR service division offer.
We have solutions to suit large national companies or smaller local businesses.
These include:
Preventative Maintenance
Contract
Casual Breakdown Servicing
Preventative Maintenance Contract
It is very important to keep your printing machines in good condition. Implementing
a preventative maintenance plan reduces the risk of parts in your printers wearing
out pre-maturely and guarantees that your printers are working at peak performance
when you need them most.
Preventative Maintenance Agreement - 12 months
We supply the following services:
· Two scheduled "on-site" Preventative
maintenance services
· Unlimited fault calls
· Parts incur additional costs
· 3 month warranty on parts supplied
· Response time within 8 working hours
A pre-contract service is required
to ensure that the printer is at optimal operating efficiency for the contract
period with any necessary parts replaced or recorded as exclusion to the contract
with a service charge applicable if the part is to be replaced.
Our technicians will not replace any parts without first demonstrating the
need and first obtaining your approval.
Casual Breakdown Servicing
If you only have one or two printers, or feel that a Preventative
Maintenance Contract will not be economical for your company,
Boomerang TCR's Service Division is great for casual or "Ad Hoc" servicing
and repairs.
Our Service Division repairs "on-site". Our technicians will work
in the background to minimise interuptions to your busy business. If we are
unable to fix your printer on-site, we will give you options to help you make
decsions to replace the malfunctioning machine.
Our standard rate is $99 Inc GST per hour per printer. If you have multiple machines,
a fixed price may be negotiated.
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