|
Personalised Printer Servicing and Maintenance
The Boomerang TCR service division is your one stop printer repair and
servicing solution! It makes good sense that the people who supply your
cartridges also service and repair your printing machines. Here are some
of the advantages of using our service division for all your problems.
We service almost any brand or type of printer, fax or photocopier
Response time within 8 working hours
All repairs and parts come with a 3 month Warranty
If the problem is caused by a Boomerang TCR toner cartridge,
your service is free of charge!
There are many types of services that the Boomerang TCR Service Division
provide. We have solutions to suit large national companies or smaller
local businesses. These include:
Preventative Maintenance Contract
It is very important to keep your printing machines in good condition.
Implementing a preventative maintenance plan reduces the risk of parts
in your printers wearing out prematurely and guarantees that your printers
are working at peak performance when you need them most.
Preventative Maintenance Agreement - 12 months
We supply the following services:
Two scheduled "on-site" Preventative maintenance
service calls
Unlimited fault calls
Parts incur additional costs
3- month warranty on parts supplied
Response time within 8 working hours
A pre-contract service is required to ensure that the printer
is at optimal operating efficiency for the contract period with any necessary
parts replaced or recorded as exclusion to the contract with a service
charge applicable if the part is to be replaced.
Our technicians will not replace any parts without first demonstrating
the need and first obtaining your approval.
Casual Breakdown Servicing
If you only have one or two printers, or feel that a Preventative Maintenance
Contract will not be economical for your company, Boomerang TCR's Service
Division is great for casual or "Ad Hoc" servicing and repairs.
Our Service Division repairs "on-site". Our technicians will
work in the background to minimise interruptions to your busy business.
If we are unable to fix your printer on-site, we will give you options
to help you make decisions to replace the malfunctioning machine.
Our standard rate is $99 Inc GST per hour per printer. If you have multiple
machines, a fixed price may be negotiated.
|